Orders ship within 24 hours and typically arrive within 5–9 business days. You'll receive tracking confirmation by email as soon as your order leaves our warehouse. You can also track your order on our Track Order page.

Rinse the area with cool water immediately. Contact us with your order number and we will process a full refund — no questions asked. Our 30-day guarantee covers any reaction, irritation or result you're unhappy with.

Email us at support@selento.com with your order number and reason. If you're within 30 days of receiving your order we'll process a full refund with no return shipping required and no awkward back-and-forth.

You can cancel or pause your subscription anytime through your customer portal — no calls required. If you need help finding it, email us and we'll sort it immediately.

Yes — we ship worldwide. Delivery times vary by location but typically fall within 5–9 business days. You'll receive a tracking number by email as soon as your order ships.

Yes. The formula is hypoallergenic and dermatologist-recommended for all skin types including sensitive and reactive skin. We always recommend doing a patch test before first use — apply a small amount to your inner arm, wait 2 minutes, and check for any reaction.